“If your people aren’t informed by you, there’s a good chance they’ll be misinformed by others.” From the book, “Powerful – Building a Culture of Freedom and Responsibility by Patty McCord, via the Leading Blog (see full article here) “Where did we go wrong?”. I love Patty’s quote. It tells a truth that so many … Continue reading Communication: Is Your Team Informed or Misinformed?
manager•splaining The IKWB (I-Know-What’s-Best) manager who enjoys talking in great detail about all the reasons we should follow their advice. Confident that without their profound guidance we will flounder in the simplest of tasks. We are accountable for doing it their way even if it isn’t the best way. The BTDT (Been-There-Done-That) manager who regales us with stories of … Continue reading Stop Managersplaining – Do These 10 Things Instead
That moment you realize that the words coming out of your mouth belong to someone else. I remember one of those moments. I sat across a table from the new CEO. Just the two of us. His question felt like a fist to my stomach. “What do you think about the new team?” To be … Continue reading Speaking of Leadership – Speak Your Words
One late afternoon, a young woman on my team stopped by the office and asked if she could talk. As she sat down across from my desk I immediately sensed that she was hurting. Her eyes were red and wet with ready tears as she held her notebook in a death grip, hands trembling. I … Continue reading Speaking of Leadership – 5 Phrases that Connect
The key to solving all your communication challenges is to hire for psychic ability. I know, you’re probably asking yourself why you never thought of this before. To help you get started, here’s a quick test from the Universal Psychic Guild that you can include in your talent acquisition process. (I was below 20% so I … Continue reading The One Skill That Will Cure All Your Communication Problems