Communication

“Yes, You Do Want to Go There” Why Leaders Should (but often don’t) Ask the Hard Questions

You don’t want to go there. And you really need to go there. Organizations are full of dark currents. Words left unsaid in the moment they were needed. Now rising up unresolved from the corner conversations. Hanging in the air like clouds full of lightning. Until they burst on the scene unexpected. Crashing through our Continue reading “Yes, You Do Want to Go There” Why Leaders Should (but often don’t) Ask the Hard Questions

Speaking of Leadership – Words that Connect

“Words can sometimes, in moments of grace, attain the quality of deeds.” ~ Elie Wiesel One particularly difficult afternoon, a young woman on my team stopped by the office and asked if she could talk. As she sat down across from my desk I immediately sensed that she was hurting. Her eyes were red and Continue reading Speaking of Leadership – Words that Connect

Cashing Your Reality Checks

The Key Question What are we pretending not to know… You know what I’m talking about because everyone is talking about it. Well, not so much about it as around it. And of course, that depends on who is in the room. Denial is the silent killer. Despite overwhelming evidence to the contrary, we humans Continue reading Cashing Your Reality Checks

7 Reasons Why Your Message Isn’t Getting Through

You thought you covered all the bases.  Emails sent to the team? Check. Timely speech delivered in weekly staff meeting? Check. Expectations clearly communicated? Check One-on-one conversations with key team members? Check. Then why is everyone carrying on as if nothing was said? Weren’t they all nodding their heads during your PowerPoint presentation? Didn’t they Continue reading 7 Reasons Why Your Message Isn’t Getting Through